Post(s) tagged with "journalism"

Gossip is no longer the resource of the idle and of the vicious, but has become a trade, which is pursued with industry as well as effrontery.

Louis Brandeis and Samuel Warren, The Right To Privacy, 1890

The 100 Outstanding Journalists in the United States in the Last 100 Years » Arthur L. Carter Journalism Institute at New York University ⇢

Tremendously engrossing for a list of journalists.

The Rise of the Content Strategist - Cheryl Lowry via Flip the Media ⇢

futuresagency (stowe boyd):

One way to know that tectonic changes are happening in an industry is to see people’s titles change when they aren’t being promoted. Newest example? Editors are becoming Content Strategists, and there is increasing demand for this ‘new’ specialty:

The Rise of the Content Strategist - Cheryl Lowry via Flip the Media

Kristina Halvorson’s Content Strategy for the Web, first published in 2009, has been a big influence, as Peter notes in his post. In her book, Halvorson defines content strategy as “the practice of planning for the creation, delivery, and governance of useful, usable content.” How does this differ, though, from what professional content writers, editors and managers have been doing all along?

I see it as a question of abundance. When I began writing content, creation was the goal. Marketing copy. User guides. FAQs. Help systems. Writers and editors produced and published words, and moving up the chain meant managing an editorial calendar and other writers to produce ever greater sums of copy. As print gave way to the web, this became considerably easier and cheaper to do. Many companies employed (and still employ) a strategy that web usability expert Gerry McGovern refers to as “launch and leave:” produce a ton of content, and then leave it sitting there unmeasured and unmaintained. Clay Shirky calls this abundance a result of post-Gutenberg economics, in which “the cost of producing [content] has fallen through the floor… .and so [now] there’s no economic logic that says you have to filter for quality before you publish.”

However, several recent trends have contributed to organizations demanding more from content.. The Great Recession, the rise of web analytics, and the voice of the customer amplified by social networks have all given companies more tools and incentive to create and maintain “useful, usable content.” Organizations are now realizing that content ought to earn its keep — it should drive conversion (sales, donations), or reduce call drivers (solve frequent and actual problems customers have). If it doesn’t, it’s just polluting the relevance and searchability of content that does.

So, the content strategist is concerned with the full lifecycle of media, not just production or aggregation. I think this title will absorb the brief rise of ‘content curator’, because it sounds shinier.

MG Siegler Says ‘Most Of What Is Written About The Tech World Is Bullshit’

MG Siegler confesses that he and many other tech writers have been doing a piss-poor job:

MG Siegler, Content Everywhere, But Not A Drop To Drink via ParisLemon

Most of what is written about the tech world — both in blog form and old school media form — is bullshit. I won’t try to put some arbitrary label on it like 80%, but it’s a lot. There’s more bullshit than there is 100% pure, legitimate information.

The problem is systemic. Print circulation is dying and pageviews are all that matter in keeping advertisers happy. This means, whether writers like it or not, there’s an underlying drive for both sensationalism and more — more — more.

Read the stories that are published in the tech blogosphere tomorrow. Are most published because the writer put in a lot of work or original thought? No, most are published because more — more — more content leads to more — more — more pageviews. 

Most are stories written with little or no research done. They’re written as quickly as possible. The faster the better. Most are just rehashing information that spread by some other means. But that’s great, it means stories can be written without any burden beyond the writer having to read a little bit and type words fast. Many are written without the writer even having to think.

I’m completely serious in saying that. 

There will be 25 stories about Google TV or something else tomorrow which will all say basically the same thing. Maybe one or two of those stories will have actual insight or information. Maybe none will. If any do, it’s the exception, not the rule.

As one of the most prolific tech bloggers over the period of a few years, I was just as guilty of this as anyone. I had a job to do, and I did it. And to be honest, I saw absolutely nothing wrong with it at the time. And if you did, you just didn’t get it.

But now I have more perspective. I was wrong.

In a field of public discourse in which 80% of everything is bullshit, the value of enlightened curation and filtration goes up exponentially. Not 80% but 10,000%. Siegler is inadvertently making the case for ‘know your curator’, while pulling down the pants of the tech blogging world.

I will leave aside any deep analysis on Siegler’s change of heart, now that he isn’t another racetrack greyhound chasing a plastic rabbit, but I will simply observe that he was in on the fix at one of the most prominent tech sites — TechCrunch — whose outsized personalities and dramatic style perhaps was a sort of legerdemain, intended to take our eyes off what was being written, and to make themselves part of the new gonzo tech news cycle instead of thoughtfully reporting on it.

Tech coverage these days tends to be fluffy, if not outright cheerleader-y, and Betabeat doesn’t work that way. When we started, I had a tech entrepreneur complain to me that because Betabeat wasn’t afraid to be negative that it “wasn’t being supportive of the industry.” I told him that Betabeat didn’t exist to support the industry; it existed to cover it. But it says something about the state of tech coverage generally that his expectation was we only write things that would benefit our subjects. Because much of the industry isn’t accustomed to being written about in terms that are anything less than glowing (and by glowing, i mean practically radioactive), some people don’t even know how to interact normally with journalists.

- Elizabeth Spiers, Hiring! Betabeat, social reporters, commercial mortgages via spiersblr

I have to agree with Spiers, the editor of the New York Observer and BetaBeat: there is a decided tendency in the tech world to pull punches, or to never punch at all. Just consider the lovefest over the Facebook IPO.

Journalists are much better at writing than they are at reading — which means that they’re really bad at seeing the value added by curating and reblogging.

Felix Salmon, How Sharing Disrupts Media via Wired.com

Wired

‘Open Science’ Challenges Journal Tradition With Web Collaboration - Thomas Lin via NYTimes.com ⇢

A great overview of how online, communitarian, open science sites are transforming the wold of science journals, and research.

Thomas Lin via NYTimes.com

The system is hidebound, expensive and elitist, they say. Peer review can take months, journal subscriptions can be prohibitively costly, and a handful of gatekeepers limit the flow of information. It is an ideal system for sharing knowledge, said the quantum physicist Michael Nielsen, only “if you’re stuck with 17th-century technology.”

Dr. Nielsen and other advocates for “open science” say science can accomplish much more, much faster, in an environment of friction-free collaboration over the Internet. And despite a host of obstacles, including the skepticism of many established scientists, their ideas are gaining traction.

Open-access archives and journals like arXiv and the Public Library of Science (PLoS) have sprung up in recent years. GalaxyZoo, a citizen-science site, has classified millions of objects in space, discovering characteristics that have led to a raft of scientific papers.

On the collaborative blog MathOverflow, mathematicians earn reputation points for contributing to solutions; in another math experiment dubbed the Polymath Project, mathematicians commenting on the Fields medalist Timothy Gower’s blog in 2009 found a new proof for a particularly complicated theorem in just six weeks.

And a social networking site called ResearchGate — where scientists can answer one another’s questions, share papers and find collaborators — is rapidly gaining popularity.

The web is subversive and corrosive to established power configurations, and now is the time for the scientific journal oligopoly to crash.

An experiment in opening up the Guardian's news coverage ⇢

Guardian announces ‘open newsdesk’ — paper will publish (not all) of the stories it is working on, and hope to get early guidance from readers. Definitely trying to swim upstream ahead of curation into creation.

markcoatney:

Tumblr, now sharable from the New York Times.

markcoatney:

Tumblr, now sharable from the New York Times.

Mike Arrington And Linelessness

David Carr has done a good job outlining the specifics of the TechCrunch/CrunchFund mess, and raising the spectre of self-serving publicity:

As business reporters, we are often pressed up against the glass, watching as others take risks, make investments and build companies. We are observers, not players. But the froth and money sloshing around has reached a whole other level, and looks enticing no matter what side of the glass you are on.

Michael Arrington kicked a hole in the glass. A former lawyer and investor who founded TechCrunch in 2005, he told his bosses at AOL in April that he was going to continue to edit the site, but resume investing in some of the companies TechCrunch covered.

When criticism followed, he said he would fully disclose any conflicts, and besides, he never saw himself as a journalist anyway, even though he often broke news. AOL swallowed hard and said Mr. Arrington was free to do what he wanted. Thus emboldened, he spent the following months both investing and directing coverage.

TechCrunch is capable of tearing the limbs off a baby company, but it’s been a generally nurturing place for start-ups when Mr. Arrington has skin in the game. On April 1, he invested in Supyo, a video-chat start-up created by Shawn Fanning and Sean Parker, the pair who changed the world with Napster.

Fourteen days later, M G Siegler, one of the TechCrunch’s highly regarded writers, wrote: “The new project is nothing if not interesting. Think Chatroulette done right.” Mr. Arrington’s involvement was duly noted.

On April 4 TechCrunch wrote a generally positive post about Milk, a mobile development lab created by Kevin Rose, one of the co-founders of Digg, the social news site. On April 26, a round of funding closed, which included Mr. Arrington’s investment, and his involvement was disclosed at that time in an article about the funding.

On June 30, Mr. Arrington invested in LikeALittle, a location-based flirtation site for young people. On Aug. 1, they got a favorable product announcement along with a video visit to their office in a home in Palo Alto where an employee talked about what an “awesome” workplace it was..

We know these things because Mr. Arrington was mostly transparent about the conflicts. But how many articles about equally interesting competitors did not get written?

All sorts of arguments can be made pro and con about the general and specific issues — Arrington is a good guy/bad guy, discloses all/conceals a great deal, everyone does it/no one should be able to do that — but something tectonic is being overlooked.

The subtext of this brouhaha is the incipient linelessness of new media. Arrington pushed the line, or jumped over the line, or erased the line. What line? Are there any lines left? Can there be lines?

I personally subscribe to the notion that potential conflicts of interest should be exposed, but I don’t believe that ends favoritism. My disclosure that company X is a client in a story about compnay X doesn’t mean that over the course of a given year I will not have written more about client X than non-client Y. It’s only natural that I would know more about a company that is a client, and less about companies that I am not in touch with.

And how would such an ‘imbalance’ of coverage be tracked? All press releases aren’t objectively the same, and obviously some judgment has to be made, but they can’t even all be read: there are too many.

Even at a old school bastion of journalism like the NY Times, editors and authors have to pick what stories to follow, out of the infinity of potential stories in the universe. There is no infallible, objective mechanism to pick stories, one that is fair and unbiased in some truly general and provable sense.

The reality is that all organizations (and individuals) have to settle for extreme approximations of what a hypothetically unbiased approach to news coverage would produce, if such a thing actually existed.

Arrington’s heresy in all this is the simple fact of owning stock in the companies that he and others at Techcrunch are covering. This was old news years ago, when Mike was a small entrepreneurial blogger, and even later as the head of a go-go tech blogging company. But now that AOL has purchased TechCrunch, and then invests in CrunchFund, old school media takes another look and cries foul.

So, it comes down to this: Are there still lines that constrain ‘journalists’ from taking sides in the marketplace? Obviously, the NY Times has a rulebook that they require their employees to follow, as do many other organizations, that spells out their position: thou shalt not invest in companies in the industry you cover. The Times created that rule book in a time before blogs, social media, and the mess we live in today.

Mike has no such rulebook. And he says he’s not a journalist, either. He’s something new, living outside the lines. In fact, his existence suggests there are no lines. When anyone can write and reach millions without being anointed by an old school, ‘there are lines’ sort of organization like the NY Times, then there are no longer any lines. Someone like Arrington is, in this lineless universe, just a chameleon who used the trappings and style of publishing to achieve economic influence on the tech start-up market, and then has cashed out on that, exploiting a power vacuum. It’s an identity conflict, with his detractors saying he must act like a journalist, and Mike saying, ‘no thanks’.

But it wasn’t journalists that created Arrington, but the tech scene: a tight-knit, self-absorbed community of investors, entrepreneurs, and wannabes, all desperate for ink, share-of-mind, and a chance for the brass ring. So many hanging on every word printed in TechCrunch, trying to get written up, hoping for a leg up in the steeplechase that is the central animating goal of the tech scene.

Maybe the deep libertarianism of the West Coast tech scene is a factor here, also. The ideology that the elite should be allowed to do whatever, and that there is no need for regulation or lines.

One last thought: It’s strange to recall that Arrington was the guy to break the news in 2010 about Angelgate, a meeting of various angel investors who were engaged in cartel-like behavior, if the stories are to be believed. This was a case where he thought lines had been crossed, possibly into outright criminal behavior.

But in the current TechCrunchgate, the lines aren’t about illegality: this is a story about identities, and the communities that create them. An identity conflict, a culture conflict, and one that might end with a truly Shakespearean close, like Titus Andronicus, with nearly all the dramatis personae lying in a heap on the stage.

About

Web anthropologist, futurist, author. My focus is the future, and the tectonic forces pushing business, media, and society into an unclear and accelerating future. more.

Working on longer format projects, Sign up for the newsletter.

GigaOM Research analyst and curator.

Also writing beaconstreets.com.

Contact me. or ask me a question.



My Vizify profile.

Socialogy

  • John Hagel | John offers up some great insights, like the fact that passion is lower the larger that businesses get.

  • Euan Semple | A chat with my old pal, and the author of Organizations Don't Tweet, People Do

  • Will McInnes | The author of Culture Shock and managing director of Nixon/McInnes

  • Jennifer Magnolfi | An interview with the woman who said, 'Work is not a place you go, it's a thing you do'.

  • Hot Now

  • What Drives Us? | A draft chapter of my book, discussing motivations, Maslow's hierarchy, and fluidarity.

  • Socialogy: Interview With John Hagel | I Speak with Joh Hagel about the innovation at the edge.

  • Complex organisation arises from webs of interaction among causal factors | So, it turns out that DNA is, in fact, a great metaphor for business culture, but only after you realize that DNA is not a few hundred off-on switches, but instead a universe of unknowable complexities, that we can interact with, and understand at some abstract cartoonish level, but not control, and never fully comprehend.

  • Bitcoin May Be the Global Economy’s Last Safe Haven | Paul Ford

  • Innovators Get Better With Age | Companies make a mistake by relying too much on the innoations of the young, because Nobel laureats don't come into their prime until their 50s.

  • Oldie

  • Infodemics | 2009 | Passing incomplete or inaccurate information about some risk event can make people take actions that increase the damage of the event itself.