Post(s) tagged with "glaxosmithkline"

Gaining Savings and Productivity From Smaller Offices - J Michael Welton via NYTimes.com ⇢

GlaxoSmithKline is an example of a global corporation that is rethinking the workspace and making drastic changes to increase productivity and save money:

J Michael Welton via NYTimes.com

Christian Bigsby, the senior vice president for worldwide real estate and facilities at GlaxoSmithKline, said the company was engaging in what it called an opportunistic “footprint reduction program.” It began to make the investment, based on vacancy, relocations, or lease terminations, about six years ago.

Located in 90 countries with primary administrative centers in Britain, the United States and Belgium, GlaxoSmithKline is enacting the program globally.

if the company provides 85 percent of its space for 35 percent of its work, where was the rest happening?

“We can move to a smaller building with a smarter, improved working environment for reduced S.G.A. costs,” Mr. Bigsby said, using an accounting abbreviation for selling, general and administrative expenses — essentially, the overhead and indirect costs.

Before the program began, 35 percent of GlaxoSmithKline’s work activities were taking place in cubicles or offices. But those spaces took up 85 percent of the company’s office space, what Mr. Bigsby called a significant misallocation of resources. The question became: if the company provides 85 percent of its space for 35 percent of its work, where was the rest happening?

The answer: in meeting rooms, corridors, coffee stations and during travel. “Our solution is to press down the 85 percent dedicated space and increase the variety of alternative work spaces, because people’s activities did not align to the traditional spaces.” Mr. Bigsby said. “The desk space is now about half of our footprint.”

The arrangement of the workplace into neighborhoods and communities, in the form of benching for six people at a stretch, is not without a down side. On what the company calls bonus day earlier this year, Mr. Bigsby scurried to find a private space to review his salary with his superior.

“Everyone was trying to get a one-on-one,” he said. He had to settle for talking to his boss at a video conference out on the floor.

GlaxoSmithKline provides eight seats for every 10 employees, so it is possible that people might work in a different space every day.

A more flexible workplace seem to lead to a more resilient culture, too.

Debbie Weil: Social Media Profiteer

Debbie Weil is interviewed by Maggie Fox about the blog PR ‘imbloglio’ associated with her pimping GlaxoSmithKline’s Alli blog. Weil suggests that the outing of her email to colleagues by David Murray, which asked them to browse the site and leave comments, was a breach of ettiquette by David. A personal email! Published on the Internet! Egad!

But this is dumb. If you socially spam your ‘friends’ with this sort of request, where you are being paid to work on some social media project for a corporate client, you should not be surprised that people treat it as ‘commercial speech’: junk mail at the best, spam at the worst.

Friends should not let friends spam, Debbie. David’s intervention is in your interest. Listen to Maggie. Get some professional help, stat.

She goes on in the ‘black is white, white is black’ vein. She states that the Alli blog is healthy in the interview, even when Maggie points out that she was pandering for comments. “Organic comments are great,” she says, meaning real comments from real readers, really motivated to comment on the blog. “… Maybe getting a few other people to comment, nothing wrong with that, if you do it three times a week, maybe not so great.” So it’s ok to send spam out and to get spurious comments at a blog so long as you don’t do it too often: its ok to mix a small amount of garbage into the luncheon meat, in Weil’s world view.

Blogs that don’t generate comments even from the beginning are unsuccessful in the short, medium, and long term, in my experience. They are not connected to real communities of people, and no efforts to ‘attract readers’ can compensate for being out of touch and disconnected.

The whole thing stinks. Weil is floundering, and using weak arguments about ettiquette and admissible levels of lying to bolster her initial social spamming. Reminds me of earlier brohahas — like the Social Press Release mess of last fall (see Enough Already: Getting Social Media All Wrong, which led to a series of posts, culminating in a public brawl with Shel Holtz) where all sorts of people were pissed at me for publishing an ‘the emperor has no clothes’ piece following a Social Media Club meeting where some of the panelists said the most amazing bullshit. “Why didn’t Stowe contact me directly? Why publish this publicly? I could have clarified what I meant when I said that ‘we all know that the quotes in press releases are phony, wink, wink.’ I thought we were friends!”

We need to ignore people like Weil: social media profiteers.

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