I think the Reuters’ approach is very smart:
Dean Wright, Toward a more thoughtful conversation on stories
Until recently, our [comment] moderation process involved editors going through a basket of all incoming comments, publishing the ones that met our standards and blocking the others. (It’s a binary decision: we don’t have the resources to edit comments.)
This was unsatisfactory because it delayed the publication of good comments, especially overnight and at weekends when our staffing is lighter.
Our new process grants a kind of VIP status on people who have had comments approved previously. When you register to comment on Reuters.com, our moderation software tags you as a new user. Your comments go through the same moderation process as before, but every time we approve a comment, you score a point.
Once you’ve reached a certain number of points, you become a recognized user. Congratulations: your comments will be published instantly from now on. Our editors will still review your comments after they’ve been published and will remove them if they don’t meet our standards. When that happens, you’ll lose points. Lose enough points and you’ll revert to new user status.
The highest scoring commentators will be classified as expert users, earning additional privileges that we’ll implement in future. You can see approval statistics for each reader on public profile pages like this, accessed by clicking on the name next to a comment.
It’s not a perfect system, but we believe it’s a foundation for facilitating a civil and rewarding discussion that’s open to the widest range of people. Let me know what you think.
So, newbies get moderated, gaining points until they cross a threshold into being regulars who are not moderated. But regulars can lose points by breaking the groundrules, and can fall back into always being moderated. And lastly, regulars who make a real contribution can gain enough points to be considered experts, which will lead to more rights.
Basically a meritocratic system, and one that should be widely emulated.
Can’t this logic be built into systems like Disqus, for example?
Source: blogs.reuters.com