Work-psychology’s legitimacy hinges on its claim to be scientific and therefore neutral. The historical evidence demonstrates, however, that this very claim was part of a wider set of power relations which meant that work-psychology has predominantly been produced from a vantage point of management’s concern with the regulation of individual - employees. The extent to which this functions on behalf of employees is a question that can be answered only by looking at specific practices in specific locations. None the less, work-psychology’s utility to management hinges on its claim to be in the interests of both efficiency and welfare simultaneously.
Wendy Holloway, Work Psychology and Organizational Behaviour